Questions, answered.
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What does Celeste Group sell?
We trade a variety of consumer goods, both at retail to individual customers and at wholesale to businesses. Contact us with the products you are looking for and we will confirm availability.
Do you sell to individuals and to businesses?
Yes. We serve individual customers directly and supply stores, resellers and online sellers with wholesale volumes.
How do I open a wholesale account?
Send us a message through the contact form or WhatsApp with your business name, the products you need and approximate volumes. We will reply with a quote and the next steps.
Is there a minimum order for wholesale?
Minimums depend on the product and the shipping destination. Your quote will state any minimum clearly before you commit.
Which channels do you sell through?
We sell online, through e-commerce and marketplaces, and offline, through direct trade relationships.
How are orders shipped?
Orders are prepared and dispatched through our distribution partners. Lead times and shipping costs are confirmed in each quote.
Which payment methods do you accept?
Accepted payment methods are agreed per order and stated in your quote or invoice.
What is your return policy?
Retail customers can return most unused items within 30 days of delivery. Damaged, defective or incorrect items must be reported within 7 days. Wholesale sales are final except for damaged, defective or incorrect goods. See our Refund and Return Policy for full details.
How can I reach you?
Use the contact form, write to us by email or message us on WhatsApp. We reply as quickly as possible on business days.